5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/19/2021
Customer Review
The leasing office is very friendly, professional, and responsive.
The leasing office is very friendly, professional, and responsive.
By: Angela D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 09/28/2021
Customer Review
I have had all good experiences while living here this past year. Management is nice and helpful, any problems with apt ...
I have had all good experiences while living here this past year. Management is nice and helpful, any problems with apt gets handled promptly and its a nice quiet location for the most part.
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By: Stacey N.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 08/29/2021
Customer Review
Accessibility, the amminities, the greeniries at the courtyard, its gated complex and with the exceptional management st...
Accessibility, the amminities, the greeniries at the courtyard, its gated complex and with the exceptional management staff.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 08/07/2021
Customer Review
Staff and front office are awesome. Very nice, helpful and prompt with emails.
Staff and front office are awesome. Very nice, helpful and prompt with emails.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 08/05/2021
Customer Review
Good job!
Good job!
By: JHIHYUAN S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 07/27/2021
Customer Review
Friendly, clean, and inviting. Stacey and Logan in the office are beautiful inside and out and were very helpful
Friendly, clean, and inviting. Stacey and Logan in the office are beautiful inside and out and were very helpful
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/06/2021
Customer Review
Excellent staff. Ideal location - i have access to major freeways 280/680, 880, 101 and 87. Near airport and target. Wal...
Excellent staff. Ideal location - i have access to major freeways 280/680, 880, 101 and 87. Near airport and target. Walking distance to japantown. Management is great- always a prompt response and assistance, friendly.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/10/2021
Customer Review
Very nice. We were in the bedroom and told the maintenance worker that we were in there and hed dropped off the lights.
Very nice. We were in the bedroom and told the maintenance worker that we were in there and hed dropped off the lights.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/30/2021
Customer Review
Ana was great!
Ana was great!
By: Leonard C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/20/2021
Customer Review
The maintenance is done fast and efficient when they go to your apartment to fix items.
The maintenance is done fast and efficient when they go to your apartment to fix items.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 04/19/2021
Customer Review
Maintenance is absolutely phenomenal. They always go above and beyond what is needed. They get the work done fast and ef...
Maintenance is absolutely phenomenal. They always go above and beyond what is needed. They get the work done fast and efficiently while trying to minimize any disruption to your (work)day.
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By: Matthew V.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 04/16/2021
Customer Review
Put in various maintenance requests (small things), and the maintenance man comes to repair in most times less than 8 hr...
Put in various maintenance requests (small things), and the maintenance man comes to repair in most times less than 8 hrs! Never had an issue with a timely fix!
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By: Nicholas H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/31/2021
Customer Review
Marino & Ana have been so helpful and efficient with the few times we've had maintenance requests. Every interaction wit...
Marino & Ana have been so helpful and efficient with the few times we've had maintenance requests. Every interaction with them has been great and they are such an asset to the community! Also shout out to Logan & Michelle for their check-ins during our maintenance issue back in February, always prompt and wonderful to work with
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By: Anjelica B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/27/2021
Customer Review
Thank you very much for your speedy response to our issue.
Thank you very much for your speedy response to our issue.
By: Andrea H.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 03/17/2021
Customer Review
Pavona is a lovely community! With stunning, up-to-date apartments, an amazing location, and quality amenities, you are ...
Pavona is a lovely community! With stunning, up-to-date apartments, an amazing location, and quality amenities, you are definitely getting the best deal in San Jose!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/17/2021
Customer Review
Ana is incredible!!!
Ana is incredible!!!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 03/10/2021
Customer Review
Logan and Stephanie were amazing to deal with upon leasing my new apartment from start to finish! Very thoroughly explai...
Logan and Stephanie were amazing to deal with upon leasing my new apartment from start to finish! Very thoroughly explained lease, answered my questions, showed me around and made me feel at home. Very professional and such an easy experience. Thank you for helping me find a great apartment and community.
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By: Stacey N.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 02/18/2021
Customer Review
The maintenance staff at Pavona is lovely! They respond to my emergency phone calls with speed and professionalism. Part...
The maintenance staff at Pavona is lovely! They respond to my emergency phone calls with speed and professionalism. Part of the reason I really enjoy living here!
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By: Hannah T.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/18/2020
Customer Review
Great experience with the leasing office, Stacey is excellent! Super friendly and easy to work with.
Great experience with the leasing office, Stacey is excellent! Super friendly and easy to work with.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/18/2020
Customer Review
To be honest, the leasing management was my main decision in choosing this residence instead of another. Logan and Stace...
To be honest, the leasing management was my main decision in choosing this residence instead of another. Logan and Stacey provided excellent service as well as straight to the point answers. Plus, they both answered our questions via email right away. I'm the type who likes to get everything done in one shot (not waste time) and they were able to answer all my questions for my busy work schedule. They were both very friendly and knowledgeable as well! Which is a huge plus.
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By: HOLLY M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/08/2020
Customer Review
Logan and Stacey made our move-in a breeze! Their service surpassed my expectations and I would definitely recommend Pav...
Logan and Stacey made our move-in a breeze! Their service surpassed my expectations and I would definitely recommend Pavona to my colleagues and friends.
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By: KATRINA T.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/27/2020
Customer Review
Pavona is a great place to live. The management has been very responsive during the pandemic.
Pavona is a great place to live. The management has been very responsive during the pandemic.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/24/2020
Customer Review
The staff was very accommodating.
The staff was very accommodating.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/07/2020
Customer Review
I was impressed by how quickly management showed up on a Saturday night to help fix our broken washer.
I was impressed by how quickly management showed up on a Saturday night to help fix our broken washer.
By: Kaylee B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 06/01/2020
Customer Review
Logan has been awesome to work with.
Logan has been awesome to work with.
By: Eric C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/21/2020
Customer Review
The respond time was very quick. The interaction was very pleasant and issue got resolved! :-)
The respond time was very quick. The interaction was very pleasant and issue got resolved! :-)
By: Dala W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 05/16/2020
Customer Review
Maurelo was really friendly and helpful. He was able to figure out within five minutes what was wrong with the dryer and...
Maurelo was really friendly and helpful. He was able to figure out within five minutes what was wrong with the dryer and just went to grab a new fuse to fix our problem.
Whole process was less than an hour and were happy the washer and dryer are operable now.
Thank you Pavona for always being there to help and answer our emails. We appreciate you all!
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By: Adam L.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 02/20/2020
Customer Review
I love the service and the flexibility of the Pavona team on assisting us with our transfer to a new unit. Very happy cu...
I love the service and the flexibility of the Pavona team on assisting us with our transfer to a new unit. Very happy customer!
Thank you!
D
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By: Dala W.
Source: Kingsley
